How can we help?
Browse the questions below. If you still need a hand, our team is one message away.
Is Garden Union really free?
Yes, entirely. There is no purchase necessary and no way to spend real money anywhere on the site.
Can I win or withdraw cash?
No. All play uses virtual credits with no monetary value. There are no cash prizes and no withdrawals.
A game will not load. What should I do?
Refresh the page first. If it persists, try another browser or clear your cache, then contact support with the game title.
How do I create an account?
Click Registration in the header, enter a username and email, and you are set. Accounts are optional and stored only in your browser.
I forgot to log out on a shared device.
Your session is stored locally in the browser. Open the menu and choose Log out, or clear your browser data to remove it.
Do you use my data for ads?
No. We do not sell your data or run tracking cookies. See our privacy policy for full detail.
What is the minimum age?
You must be 18 or older to use Garden Union, even though no real money is involved.
Where can I get gambling support?
Visit our responsible play page for links to organisations such as BeGambleAware and GamCare.
Still stuck? We usually reply within 24 hours.
Contact our team